Attachments taking to long

Discussion in 'Help Desk' started by winthropwalton, Nov 25, 2008.

  1. winthropwalton

    winthropwalton New Email

    Nov 25, 2008
    Likes Received:
    When I try to attach a document or a photo the attachment icon just keeps spinning. It doesn't attach the item. is there a problem with my account or is a system problem?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Welcome to E-Mail Questions! :)

    We need some more information to help you troubleshoot this issue.

    • Which e-mail service or e-mail program you are using?
    • Have you recently made any changes to your computer?
    • Are your anti-virus, spyware detection, and firewall applications all up to date?
    • If applicable, which web browser do you use? (Internet Explorer, Mozilla Firefox, other)
    Please let us know the answers to these questions and we should be able to help you find a resolution to the problem. Thank you.


Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.