Yahoo Mail does not remember my password

[EQ Admin]

Hello,

Do you have a problem with Yahoo Mail not remembering your password?

You may have a corrupted cookie file that is causing the problem.

Here are the steps to delete your cookie file in Mozilla Firefox:

• Open My Computer
• Click on your C drive

• Follow the path to find and delete your Firefox cookie file
• For me the path was:

C:\Documents and Settings\popowich\Application Data\Mozilla\Firefox\Profiles\z1g3ej0b.default\cookies.sqlite

It is also worth nothing that removing the Yahoo cookies with the cookie manager does -not- fix this problem.

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If you have any additional questions about Yahoo Mail please see our Yahoo Mail Support Forum

 

[rjfavro]

Thank you so much, it worked. The path wasn't exactly the same but I figured it out.

I don't know what changed, because it use to work. Now I guess I will have to look for the cookie for my bank too? because it doesn't work anymore either.

Thanks again
becky

 

[EQ Admin]

Hi Becky,

I'm happy to hear that this fix helped to solve your problem.

You may also want to update your anti virus and spyware detection software.

1. Check your Anti-Virus software and make sure it is up to date. If you do not have an anti-virus program I recommend installing Avast personal edition.
2. Update and run your anti-spyware program. If you do not have a program that checks your computer for spyware I recommend installing, updating, and running a full scan of your computer with Malwarebytes. You will need to scroll down that page a little bit to find the download link.

 

[yukon]

I had a similar issue with other sites. Renaming the cookies.sqlite file to cookies.sqlite.backup worked like a charm.

Thanks man, its been bugging me that saved passwords weren't working the last few weeks. But not bugging me enough to do any research, Awesome work!