They could not remember their password so went to the recovery info. Forgot their secret answers until it said the account was locked out for 24 hours. (And that hey did not have an alter email anyway)
Two hours later they rememebered their original password and went to the main log in page where they entered the password. Even though the recovery part said they were lockedout for 24 hours, entering the right password that they remembed got them into their account where they could read their email. Afraid they might have done something wrong by remebering their password before the locked out time was over and getingo their email, they signed out and are waiting the rest of the 24 hours to log in normally.
Did they do something wrong by remembeing their log in info and going into their email normally after the recovery part said the account was locked.