unlock my yahoo email account


Customer Service
Re: pls help

Is it possible that you answered correctly (gave the answer you originally set up for your security question) and it was changed by someone that hacked your account?

What I'm asking is- do you think your account could have been hacked and your security question and answer was changed by the hacker or do you think you genuinely just gave the wrong answer by mistake?


New Email
Re: pls help

it could be that they hacked it,but when the security question was asked,i could not remember the answer.