At this time, SCRYPTmail does not intend to shut down the account because that would leave those who are infected with no mechanism to get back their files.
The account firstname.lastname@example.org has been suspended.
For anyone who is following and is interested in the technical "how it works" behind the scenes:
There is a limitation of the mail system that currently results in any new email being sent to that account getting silently discarded instead of bouncing with a 5xx error message.
The encrypted data for the account will remain in the system. The account has not been deleted.
There is no mechanism, even with the suspend process, that allows SCRYPTmaiis apply to those l or anyone else to gain access to the old or new mailboxes.
After SCRYPTmail begins offering premium accounts, this account may be subject to free account inactivity limits and eventually deleted for that reason.
SCRYPTmail accounts that are deleted remain in backups for 7 days before the data is permanently lost.
The account of the criminal has been suspended.
They can no longer use that SCRYPTmail address as a way to communicate and request payment from victims.
You are correct, can't be sure.
Keep your programs and anti-virus up to date, and have good backups for important data.
Hi Popowich - too bad news from you !!!!! - because Kaspersky utility does NOT WORK !!!!! and I need to contact the criminals, because company of my client lost all data on the network server and backup machine is broken, so we cannot recovery data from backup. Working mailbox HELP2015@SCRYPTMAIL.COM is our ONLY CHANCE to get the data back. I don't understand why you suspend that mailbox, when you wrote previously that you will not do it ???!!!!!!