[FONT=Tahoma,sans-serif]Thank you so much for responding. I went through the first recommended process and found that my "delete history" was not checked, so I couldn't uncheck it. That must mean it's another problem? I'm sorry I'm not on Facebook to use that forum. I'm having a hard time figuring out where to put my questions and where to find the answers. I found the thread one time, then I couldn't find it when I returned to the program. [/FONT]
[FONT=Tahoma,sans-serif]There were some other recommendations on your link, but they didn't seem to apply to me.[/FONT]
[FONT=Tahoma,sans-serif]Thank you,[/FONT]
[FONT=Tahoma,sans-serif]Kathy
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