EQ Admin

EQ Forum Admin
Staff member

We need more information to help you solve this problem.

  • Who is your email provider?
  • What program do you use to access your email?
  • Do your sister or friends get an error or bounce message when sending to you?
  • Have you tried to add them to your whitelist, address book, or list of contacts?
  • Are your sister and friends able to send email to other people
If we start by answering these questions we'll have a much better idea of what the trouble is and how to help you fix it.

I can send messages to my friends but I cannot receive messages from them. They can send and receive messages from others. I called comcast and they said it is a hotmail problem. I am sending and receiving messages from others.