problem with incredimail 2

Discussion in 'IncrediMail' started by joeb, Feb 9, 2010.

  1. joeb

    joeb New Email

    Joined:
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    I use incredimail 2 and have problems sending messages, messages are hanging up in the out box. I have occisionally been able to move messages to the draft box re-open message and successfully send, not always. when checking status of outgoing mail, indictes mail being sent and then failure, does not drop mesage just hangup in the out box. :confused:

    If someone can tell me how I will send send recive log.

    Thanks for any help.

    Joe
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hi Joe,

    Do you have a virus scanner checking your emails and timing out when you send them?

    Try increasing the sending timeout in Incredimail or disabling your anti-virus for a couple minutes to see if that is the source of the problem.

    Don't forget to turn your virus scanner back on after the test! :)

    -Raymond
     

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