Outlook Email

Discussion in 'Help Desk' started by Carol Holt, Sep 18, 2015.

  1. Carol Holt

    Carol Holt New Email

    Sep 18, 2015
    Likes Received:
    I use Outlook for my email (a live.com) account on my desktop and on my tablet and I also have it on my Windows phone. When I delete, it isn't syncing - so I have to delete everything 3 times. How can I get around this? My gmail accounts work (they are set up as IMAP) but when I look at the account in Outlook, it says it is "Exchange Activesync" - I have Office 365.

    Can anyone help me?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    How big is your email account? ActiveSync should be good unless you have really big email folders. In that case you might want to try a second profile configured as IMAP to see if it works any better for you.

    It's possible your Office 365 doesn't support IMAP. If it does, and it works info, please share the success in a reply.

    The destination is an Exchange server (Office 365 IMAP problems)

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