Old emails

Discussion in 'Help Desk' started by Steven Scheiner, Sep 23, 2016.

  1. Steven Scheiner

    Steven Scheiner New Email

    Sep 23, 2016
    Likes Received:
    It appears that my hotmail account no longer keeps my old emails. This is a huge problem for me since it was one of my few records left that maintained my documents. Is it true that hotmail cut off storage of some old emails and if that is the case is there any way to see all my old messages even if I have to pay a cost?

    Thank you.

    qwert likes this.
  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    While checking a variety of sources it seems to me there are a couple possible causes.

    There are reports of email over 10 years old being deleted.

    There are responses from Microsoft reps in their forum that if you don't login to an account often enough, such as every week or month, older emails might start to get deleted.

    Microsoft doesn't have a pay option to keep the oldest emails. My Gmail appears to have my oldest emails.

    Maybe getting your own domain name and using a service such as LuxSci would meet your requirements.

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