How to recover account - account name is not being recognized.

Hi All,

I used a account for various years, but then lost the password and subsequently have not used it for almost two years.
I now need to gain access to some of the emails, I need them urgently.

I went onto the hotmail site using the support system saying that I have lost my password, but they do not recognize my email address / account.

What can I do now?

Many thanks,


EQ Forum Admin
Staff member
Hi lit,

If you have not logged into the Hotmail account for 2 years it's gone.