How to find a lost message in Hotmail

EQ Admin

EQ Forum Admin
Staff member
If you lost some or all of your Hotmail messages please try the following steps to recover the lost messages:

  • Check your inbox for the lost messages. If there is a Hotmail system problem the mails will be automatically recovered to your inbox, and you can manually move them back into the folder where they were lost.
  • Check your junk mail and trash folders. You may have accidentally filtered or moved the mail into one of those or another folder. If you do find the messages in one of these folders check your junk e-mail filter settings.
  • Resort your e-mail by date to move the newest messages to the top of your inbox
  • Ask the Windows Live Help Team if they can restore the lost emails to your account