How do I trace a missing email?

EQ Admin

EQ Forum Admin
Staff member

From the best to the generally hardest/slowest places to check here are several ways that you can track down a missing email :

  • Check the mail logs on your incoming email server
  • Check the mail logs on your delivery email servers
  • Check your spam folder and mail filter rules
  • Have the sender check for bounces in their spam and other mail folders
  • Have the sender check the mail logs on their outgoing email servers