New Email
When I try to go to Hotmail ( all I get is a blank screen with no error messages or anything else except a little tiny word (done) in the lower left hand corner. I have tried to get to Hotmail in several different ways but it always takes me back to the same blank screen. I was advised to disconnect my modem and then plug it back in. This worked for me one other time but does not this time.

EQ Admin

EQ Forum Admin
Staff member
Hi Lorena,

Please try the troubleshooting steps in our Hotmail Help guide.

The https link in the first step fixes the problem for most people.