Can you take a screen shot and upload it in a reply?
Most (I thought all) Hotmail users had been migrated to Outlook.com already.
I'm curious if you're still Hotmail and seeing that you'll be changed to Outlook soon, or that you're a Hotmail account in the Outlook.com interface with access to some of the new Office 365 features.
Not to speak for Jezianne, but I was only recently "upgraded" to the Outlook.com "Preview" myself, that is, the one they had promised would be rolling out "soon" back in May!
The upper left corner of the inbox shows:
Outlook.com (Preview)
...with their new themes, etc.
Perhaps she's referring to experiencing the same recent "preview." ??