About two weeks ago, my email header started to read Al-hawshabi Karim. I have changed my password, updated my profile, run the virus scan, etc.. but still it appears. I have asked yahoo help four times for help and they just keep telling me to change my password. Can anyone help me get rid of this false name on my header and account?
Also, in addition to changing your password, you should change your account reset information, and you should also change your security questions & answers.