My outlook program has been sending and receiving nicely for years. Just since Oct 1, I can not send via smtp. I have changed nothing on my computer. Have you altered the settings on your email server that could cause this problem?
The email account about which I am inquiring is on onecommunications. I have always been able to download and respond to my onecommunications email account using outlook. Those receiving my email were shown my sending email as email@example.com.
With the changes that have occurred, I am forced to reply to messages I receive at the mhanp.org domain using my @verizon address. This causes tons of credibility problems.
When I reply to an email I receive at firstname.lastname@example.org, the error message reads:
Unable to connect to server (Account: 'Andy at MHANP', SMTP Server: smtp.choiceonemail.com, Error Number: 0x800ccc0e)
I neglected to add in my first response that the organization has installed MS Exchange Server recently. I am not on their internal server because I work off site. Don't know how this might affect my issue. Andy