Can't reset password

Lana

New Email
somehow i've messed up my password. I changed it because I forgot it and then changed it back. Now, after 3 days of trying to get in, it keeps saying that I'm blocked because i've tried and failed too many times. I'm desperate to get in. help!:mad:
 

popowich

EQ Forum Admin
Staff member
Hi Lana,

Which ISP or service provider (Verizon, Gmail, etc..) did you forget your password for?
 

popowich

EQ Forum Admin
Staff member
Hi Lana,

I can see where you could get locked out for several minutes after trying the wrong password too many times but you should not be locked out for days. Try the links in our how to recover a lost hotmail password page. There is no customer service phone support for free Hotmail accounts.
 
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