Can not empty trash - Outlook is synchronizing changes made to items in this folder.

EQ Admin

EQ Forum Admin
Staff member
When trying to empty my Trash I had been receiving this error message for the past few weeks:



To fix the error message "Outlook is synchronizing local changes made to the items in this folder. You cannot remove this folder until the synchronization with the server is complete." I needed to:

Right click on the Deleted Folder and select Properties, then click the button Clear Offline Items:



You may also need to check inside your Delete Items folder and remove other folders that had been created inside your Trash.

I also had to use OWA to delete a folder that could not be deleted using Outlook.
 
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