AOL mail error 550 user unknown

Julie

New Email
After trying to set up email on an ipod touch, my email does not work. It may be a coincidence, but now I am receiving an error message from my AOL/Aim account stating: 550 julie** IS NOT ACCEPTING MAIL FROM THIS SENDER
550 5.1.1 <julie**@netscape.net>... User unknown. I have tried on all browsers it is the same. Any ideas?
 

popowich

EQ Forum Admin
Staff member
Hi Julie,

These are two different error messages :

550 julie** IS NOT ACCEPTING MAIL FROM THIS SENDER
550 5.1.1 <julie**@netscape.net>... User unknown
If you let us know your real full email address we can help test it.

Did you try sending from a couple different accounts for the test messages?

When is the last time that you used the account? Did it get deactivated?

Check your filters. Did you accidentally create a filter that is blocking ne emails to your account?

:welcome: Welcome to Email Questions!
 
Top