AOL mail error 550 user unknown

Discussion in 'AOL' started by Julie, Sep 9, 2009.

  1. Julie

    Julie New Email

    Sep 9, 2009
    Likes Received:
    After trying to set up email on an ipod touch, my email does not work. It may be a coincidence, but now I am receiving an error message from my AOL/Aim account stating: 550 julie** IS NOT ACCEPTING MAIL FROM THIS SENDER
    550 5.1.1 <julie**>... User unknown. I have tried on all browsers it is the same. Any ideas?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Julie,

    These are two different error messages :

    If you let us know your real full email address we can help test it.

    Did you try sending from a couple different accounts for the test messages?

    When is the last time that you used the account? Did it get deactivated?

    Check your filters. Did you accidentally create a filter that is blocking ne emails to your account?

    :welcome: Welcome to Email Questions!

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