Remote host said: 554 Denied mxlogic.net (Mode: normal)

EQ Admin

EQ Forum Admin
Staff member
Do you support a customer whose email is being blocked by the mxlogic.net (McAfee) mail servers?

First, please confirm in your logs that you are not sending spam and that only one of your customers is having a problem sending email to domains hosted by mxlogic.net.

If it truly appears to be a false positive send the complete original message and complete bounce message to saas_falsepositives@mcafeesubmissions.com

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What does this mean?

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain

The error that the other server returned was:

554 Denied [0cc47755.0.16555341.00-2140.30093138.p01c12m011.mxlogic.net] (Mode: normal)