Your account has been blocked

Discussion in 'Help Desk' started by Adan, Mar 11, 2012.

  1. Adan

    Adan New Email

    Joined:
    Mar 11, 2012
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    My email Account have been blocked, when i have signed my email account getting the below statements.
    Why are you seeing this?
    Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
    We're here to help you get your account back.
    What do you need to do?
    We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.
    We've cleaned your account settings
    Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
     


  2. kayla

    kayla New Email

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    Apr 4, 2012
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    Ugghh, I'm getting the same thing except it doesn't allow me to enter in a phone number to receive my code and It's only allowing the code to be sent to the email address that's blocked so I can't even receive it no matter what! If you figure it out, PLEASE let me know.
     

  3. barbara 1

    barbara 1 New Email

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    Apr 10, 2012
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    give them no information. find a contact number and go directly to a source about it.
     

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