yahoo recycled my email account

Discussion in 'Help Desk' started by snake, Mar 5, 2014.

  1. snake

    snake New Email

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    If my email account was recycled how do I get back all of my pictures? I did what I was told and made a new account so I did that but where are the pictures?
     


  2. seedy

    seedy Valued Member

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    What do you mean by 'recycled' ?
    You closed the account and someone else is using that address ?
     

  3. THERESA

    THERESA Customer Service Staff Member

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    Hi snake,

    Unfortunately once your account is recycled, there is no way to retrieve emails or pictures. It is gone. You MUST log into your account regularly to keep it active. Set an alert on your phone to remind you every couple of weeks just to make sure you still have access and there aren't any problems.

    I'm sorry you had to learn the lesson the hard way. Make sure you keep the new one active. Good luck!
     

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