yahoo mail problem

Discussion in 'Help Desk' started by mahmud, Oct 25, 2013.

  1. mahmud

    mahmud New Email

    Joined:
    Oct 25, 2013
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    hello
    i have a yahoo id and know my password too and almost sure my pass is right
    bur when i sigh in yahoo wants secret questions i missesd all my account except password please hint me
    thank you
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
    Aug 12, 2008
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    Unfortunately, you are going to have to go through the steps to reset your password. There is no other way to get in if they are asking for extra verification. (secret questions etc) Do you have an alternate email set up that you can request they send reset instructions to?
     

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