Why do I have empty or missing IMAP folders?

Discussion in 'Email Program Setup and Configuration' started by popowich, Apr 26, 2014.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Hello,

    If you have missing or empty IMAP folders there are a few things to check.

    First, check the IMAP subscriptions settings in your mail program.

    If you used to have email in your inbox and folders, and suddenly it's gone, that's a sign that your account has been compromised and someone else with access to your account has deleted your email while trying to cover their tracks.

    System Administrators - If your users can not see their IMAP folders check your IMAP server namespace configuration.
     


    Last edited: Jan 27, 2016

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...