Update

Discussion in 'ProtonMail' started by compleo, Jan 20, 2016.

  1. compleo

    compleo Valued Member

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    Proton mail was just updated & there are issues.
    1. Trash folder shows 17 but is empty.
    2. My archive is now empty,lost everything.
    3. Inbox shows 8 messages but is empty.
    4. Certain parts are lighter in shade of color than other ares.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    @ProtonMail asks that you report those issues via report bug so they can contact you for detailed replication steps.

    There is not a set of steps posted to restore a mailbox, but they'll provide them in private support chat.
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Try logging in with their v2 link - ProtonMail

    Does that link work any better for you?
     
  4. compleo

    compleo Valued Member

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    I sent the bug report yesterday.

    I did notice on the log on page a link..."Having trouble? Use the old version (v2)"

    Maybe they anticipated issues or are aware of them.
     
  5. compleo

    compleo Valued Member

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    I received this pop up more than once.--->
    PROTON.JPG

    I already updated it,how many times are they updating it.
     

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