unlock my yahoo email account

Discussion in 'Help Desk' started by lizaoweh, Jul 4, 2013.

  1. lizaoweh

    lizaoweh New Email

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    how can i unlock my yahoo email account? because its blocked,i got the security question wrong.
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Re: pls help

    Is it possible that you answered correctly (gave the answer you originally set up for your security question) and it was changed by someone that hacked your account?

    What I'm asking is- do you think your account could have been hacked and your security question and answer was changed by the hacker or do you think you genuinely just gave the wrong answer by mistake?
     

  3. lizaoweh

    lizaoweh New Email

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    Re: pls help

    it could be that they hacked it,but when the security question was asked,i could not remember the answer.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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