Trash account on email

Discussion in 'Help Desk' started by David, Feb 28, 2011.

  1. David

    David New Email

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    On my MAC I noticed yesterday on my att.net email under TRASH, there was also a subheading "Trash-att.net". Since it was a duplicate of TRASH, I deleted it. To my chagrin both sites were emptied. The problem now is that when I try to delete an email from my Inbox, the following message appears:

    The destination mailbox "Trash-att.net" does not allow messages to be moved to it.

    Now I am unable to delete any messages. What can I do to restore TRASH so that my deleted messages can be sent there?

    Thanks for your help
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi David,

    I'd contact ATT directly. They may need to recreate the folder directly on the server if you do not have permission to create it from within your email program. If they walk you through a fix please share the solution with us.

    :thanks: and :welcome: to Email Questions!
     

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