Stolen Hotmail Password

Discussion in 'Hotmail' started by alanapplegate, Nov 9, 2008.

  1. alanapplegate

    alanapplegate New Email

    Nov 8, 2008
    Likes Received:
    Someone has figured out my hotmail password and changed it. I can't get to
    my email and so I can't follow the rest link. I also do not see the option
    for "Answering Secret Questions" on the webpage. Whenever I ask for help to
    be sent to my alternate email, they send me a link to reset my
    account instead of my hotmail account. I can't find any phone number to call
    to ask for further help. How can I get control of my account? Can you please
    give me any info or phone number or anything? Thank you. Alan

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Unfortunately there generally is not a lot of support available from the free e-mail service providers. The best bet to get a response is to report a security vulnerability. If you explain that there has been unauthorizied access to your account they should be able to get you to the correct support team. Be sure to include a working e-mail address and phone numer where they can reach you in the report. You can also e-mail directly with the details of your problem and see if you can get assistance from that team.


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