Sending mail via GMX not possible

Discussion in 'Help Desk' started by mailer, May 29, 2013.

  1. mailer

    mailer New Email

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    I have been using GMX together with my e-mail-client (the good old Eudora) for sending mails for years without much trouble. However, for three days now, I can't send out mails, the SMTP server sends back this message: "550.5.7.0 Need to authenticate via POP3 first {mp029}"

    Another GMX address that I use however works after trying a few times...

    I tried to ask GMX, they don't reply.

    Posting in Mail doesn't work either, no "new post" button comes up, GMX doesn't reply neither when I ask them why that is so.

    Thanks for letting me know what I could do in order to send out messages via my usual GMX address.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Does sending work on the second try?

    The error message states that you need to successfully authenticate with pop3 before trying to send email.
     

  3. mailer

    mailer New Email

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    :thanks:

    That's what I said, the other address (same settings) worked. But only after trying a few times...

    I for sure understood what the SMTP server said. What he says is however bullshit since I have sent away several thousands of mails via exactly the ever same settings. Otherwise, tell me how I should "authenticate".

    How about my question how to post in {broken link to old gmx forums removed}
     
    Last edited by a moderator: Nov 22, 2015
  4. popowich

    popowich EQ Forum Admin Staff Member

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    I don't see a button that gives me the option to post a new topic in the GMX support forums either.

    Try using the GMX Support Form
     

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