Q.com email blocking Livejournal updates

Discussion in 'Help Desk' started by wednesday42, Sep 3, 2011.

  1. wednesday42

    wednesday42 New Email

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    I have a Livejournal account that sends email update notices to a relative's q.com account. Lately, q.com email has been blocking any email with a URL in it and will not permit messages from Livejournal.

    Livejournal has been whitelisted on the q.com account already. What other spam filter settings need to be adjusted?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Do you get a bounce message / error message back from the q.com mail servers?

    If yes, can you copy/paste the exact error message into your reply?

    :welcome: to Email Questions!
     

  3. wednesday42

    wednesday42 New Email

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    This is the message I receive if I have a URL in an email I personally send. Because LJ sends URL links to updated entries, I can only assume it causes the same type of error:

    --

    The mail system

    <[deleted]@q.com>: host mx.quartz.synacor.com[205.169.121.11] said: 554 5.7.1
    Message blocked due to spam content in the message (in reply to end of DATA
    command)

    Attached Message

    Final-Recipient: rfc822; [deleted]@q.com
    Original-Recipient: rfc822;[deleted]@q.com
    Action: failed
    Status: 5.7.1
    Remote-MTA: dns; mx.quartz.synacor.com
    Diagnostic-Code: smtp; 554 5.7.1 Message blocked due to spam content in the
    message
     

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