Problem Opening Mail Items

Discussion in 'Hotmail' started by Brenda Chambers, Nov 19, 2008.

  1. Brenda Chambers

    Brenda Chambers New Email

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    Since I have upgraded my Hotmail account I am unable to open messages. The only was I can see the message is to go into message properties and view it there. This does not help me to reply or manage the message.
    Also I get a "Loading" indicator at the bottom left hand of the screen.
    Can you help please.:confused:
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    It has also been reported that our guide to clear your web browser cache may fix the problem with the Hotmail page not loading correctly.

    -Raymond
     
  4. Brenda Chambers

    Brenda Chambers New Email

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    I have tried all three option and I am still in the same situation of being unable to open my e-mail messages. On the reduction of the Text size I reduced this twice. For interest I have tried Fox Windows (my original one and also Windows Live Hotmail and to me they still give me the problem.:cool:
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    Do you have javascript enabled?

    Go to the Tools menu and select Options, then go to the Content tab:

    Firefox - Tools Options Content.JPG

    Does Hotmail work if you download and reinstall Firefox?

    -Raymond
     
  6. Brenda Chambers

    Brenda Chambers New Email

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    Hi.
    Thanks very much. I reinstalled the Fox broser and all is now okay.
    Brenda:)
     
  7. popowich

    popowich EQ Forum Admin Staff Member

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    Great! I'm glad we were able to help you fix the problem! :D

    -Raymond
     

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