No emails in my gmail

Discussion in 'Help Desk' started by ash.helmer, Jul 16, 2015.

  1. ash.helmer

    ash.helmer New Email

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    I normally receive ~20 emails a day, but as of July 6th, I haven't received a single one. I've tried sending emails to this account from others (work email, friend's email), but nothing happens. There is no undeliverable message notification. It's like it's frozen, nothing in, nothing out.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Ash,

    Go to your settings. Is there a warning that forwarding has been enabled for your account?

    Could you have made a filter that is redirecting your incoming email to a label that doesn't include your inbox?

    If you send your Gmail an email from a different email account, does it bounce back with an error message?

    Go to the bottom right of your screen and click the Details link by your account activity. Are there any logins that were not from your devices?

    Try going to All Mail and then do a search for your work email address. Did you find the missing test email?
     

  3. compleo

    compleo Valued Member

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