Need To Trace An Email Source

Discussion in 'Help Desk' started by Alaa Abdelkhaleq, Apr 18, 2016.

  1. Alaa Abdelkhaleq

    Alaa Abdelkhaleq New Email

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    Dear Sir/Madam,

    First of all let me introduce myself. My name is Alaa Abdelkhaleq & I hope that you can assist me in this matter.

    An anonymous person has sent an email to some management staff and we need to locate the sender and know who is he/she to deal with the situation.

    The Sender Email is: mhdaliz@outlook.com

    After Running the Email Analyzer using the message header (Attached), the last IP Address I get is the IP Address of Microsoft as you see below:

    The email source IP address is: 65.54.190.187
    The email source IP host name is: 65.54.190.187.
    Email Source IP Lookup Info
    Country: United States
    City: Redmond
    Area Code: 425
    Latitude: 47.6801
    Longitude: -122.1206
    ISP: Microsoft Hosting
    Organization: Microsoft Hosting



    I have opened a case with Microsoft already and their reply was: ((The email seems to be coming from hotmail.com servers, so you can open a request to them)).


    My Question:
    Can you assist me in tracing the sender’s IP Address to physically locate the place that this email was sent from?


    Notes:
    · Attached is the message header for your reference.
    · We can deal with the ISP & Authorities later.
    · We are willing to provide you with any needed documents & details.
     


    Attached Files:

  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Both Outlook.com and Hotmail.com are Microsoft services.

    The outlook.com service does not include the IP address of the sending computer in their email headers.

    The only way to obtain the senders IP address would be to submit a legal request to Microsoft.

    BTW, even if you were successfully able to to do that, there is no guarantee you'll be able to connect the sending IP with a physical place or specific person.
     

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