Locked out acct

Discussion in 'Help Desk' started by Cindylow1, Dec 5, 2013.

  1. Cindylow1

    Cindylow1 New Email

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    I've tried everything. Water damage to phone with all my passwords in it. I have a new phone n I can't get into my acct. I tried too many times so it locked me out. I tried calling n the phone puts me on hold for awhile, plays music n after holding for at least 5 minutes it disconnects me. Some contact numbers don't even work n when I tried resetting password on line it just isn't possible. It asking me for an alternate email address on file which I don't have access to anymore. Please can some help. My daughter is in cyber school. I use this email address for so many important things. Please call me or text me at 2672070873 or email me at keneshia1@gmail.com
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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