Interspire email delivery

Discussion in 'Email Discussions' started by TerryTen, Mar 21, 2013.

  1. TerryTen

    TerryTen Valued Member

    Jan 21, 2012
    Likes Received:
    We have setup an account with Interspire to stop our emails being treated as spam.

    We sent 1 test email and it failed. It was from our email address on our own server to a hotmail account.

    It had one keyword that might have highlighted the email as a problem, that word was 'Doctor'.

    If we are paying for a delivery service, should this email have been treated as spam. I'm not trusting that this will work.

    Any feedback would be great.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    There are potentially hundreds or more tests run by a system such as Hotmail along the way that help determine if you email would be blocked, delivered to spam, or delivered to inbox. A single keyword such a doctor wouldn't be a single cause for an email to be blocked. Some initial checks include researching your outgoing IP address reputation and verifying you don't have any broken SPF records. How did your email fail? Was it blocked with a specific error message by Hotmail? Was it delivered to the spam folder?

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