password recovery

Discussion in 'Password Recovery' started by popowich, Jan 6, 2014.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    If you lost your password you will need to go to their website and type in your username it will then ask you to choose a hint question and answer that you would have chosen when you created the account.

    If you can't remember the hint question and answer that you chose, you will have to go to the "contact us" section and select the "non-inbox registered users" portion to fill out. It's the only way to contact them if you can't remember your log in information. There is even a section where you can attach a file. If you used your real name as part of your username, it might expedite the process if you scan or take a picture of your driver's license to prove that you are indeed who you are claiming to be. This may help you regain account access faster.

    Last edited by a moderator: Jan 18, 2014

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