Hi curvefan,
Can you get in touch with our support team? They can work with you to see if they can figure something out for this. https://www.hushmail.com/contact/
Toby
Care to post some more screens of the new interface?Toby
Hushmail
Care to post some more screens of the new interface?
I assume you dont have a Premium account, that is you have a free account? Well, if so...you get what youre paying for. Basically there are no free services where there will be staff answering questions and give support. If there are, let me know. I am a Premium user of Hushmail and most responses to my mails to their support has reached me within hours....but they do state on their website that free accounts are not prioritized when it comes to support. That is understandable since Hushmail doesnt even come with ads on free accounts.I don't know how prompt Toby is on answering questions on this forum, but if he's anything like support at hushmail, you guys may be waiting awhile. I emailed support at hushmail as Toby advised, and after three or four days, I finally got a response. Hushmail requested I try certain things in order to try and troubleshoot my problems with their service. I did as instructed and sent in the reply. Eleven days later, and no response. Either way, support seems to be an issue at hushmail. At least in my case. Moving on.................................
I assume you dont have a Premium account, that is you have a free account? Well, if so...you get what youre paying for. Basically there are no free services where there will be staff answering questions and give support. If there are, let me know. I am a Premium user of Hushmail and most responses to my mails to their support has reached me within hours....but they do state on their website that free accounts are not prioritized when it comes to support. That is understandable since Hushmail doesnt even come with ads on free accounts.
What do you mean? They already have a Premium option where you pay 34 dollars for a years subscription which means that you will get 1GB of space, unlimited aliases, priority support and no nag screen when you log in.Since they're doing some revamping of their service this Fall and into next year, perhaps they could be convinced to add mid-level service (as I suggested to Toby above). Reasonably low price with more features and storage than 'free' and better support. Would be nice.
What do you mean? They already have a Premium option where you pay 34 dollars for a years subscription which means that you will get 1GB of space, unlimited aliases, priority support and no nag screen when you log in.
What suggestion do you have instead?
Cheers.
It seems like the same thing except that Hushmail is a bit more transparent of what they can and cannot do and what algoritms they use and how.What is the difference between Hushmail and 4SecureMail?
Well, since this morning, Hush domain is down. When do you expect to go back, and what seems to be the nature behind reasons to go down?
Thanks for your response Toby,
To tell you the truth, this is the first time I was ever restricted to use Hush, due to such outcome. Since my usage almost covers a decade, so no big deal.
But, just for sake of curiosity, how many times did you experience something similar, in, say, last ten years?