How to change the preview pane options in Yahoo Mail

Discussion in 'Yahoo Mail' started by popowich, Jul 23, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    There are two places that control the preview pane options in the new Yahoo Mail.

    The first is the Actions drop-down on the menu bar above your inbox:

    Yahoo Mail Preview Pane Options.JPG

    The second is a preview pane toggle within the Mail Options:

    Yahoo Mail Preview Pane General Options.JPG
     

  2. starmk

    starmk New Email

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    i can't change basic to full featured mail help me with that.
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Starmk,

    There is a blue text link near the top right of the Yahoo inbox that can be used to switch to the full featured version of Yahoo Mail.

    :welcome: to Email Questions!
     
  4. starmk

    starmk New Email

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    there was nothing i find everywhere, i open my sister yahoo mail and switch it to basic and i saw that she can switch to basic to full featured mail because i saw 'Switch to the newest yahoo' on the upper right corner but i have don't. help me with it.
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    Does it work from a different web browser? If you usually use IE or Firefox, try the other one, or Chrome.
     
  6. starmk

    starmk New Email

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    i have firefox, internet explorer 8 and chrome, i tried on each of them but there was no blue message there. i also see my sister yahoo mail, there was blue message in his mail but i don't have. why?
     
  7. popowich

    popowich EQ Forum Admin Staff Member

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  8. starmk

    starmk New Email

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    i am 100% sure. i am on basic please help me to switch to full featured mail.
     
  9. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Please try these troubleshooting steps:

    • Close any tabs that are open to Yahoo sites.
    • Delete your cookies and clear your web browser cache.
    • Restart your web browser.
    By cleaning up your web browser you may fix an incompatibility issue with Yahoo.

    Yahoo might also block your access to the Full Featured email for these reasons:

    • You are under 13 years old
    • You are using a dialup connection to the internet
    • You have javascript disabled in your web browser
    • Your screen resolution is too small
    Could any of those rules be the problem?
     
  10. starmk

    starmk New Email

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    ooooooooo! i am under 13 years
     
  11. THERESA

    THERESA EQ Forum Moderator Staff Member

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