How can i sign in if forgoten the safety question?

Discussion in 'Yahoo Mail' started by tasosmitsi, Dec 17, 2012.

  1. tasosmitsi

    tasosmitsi New Email

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    Hi thats my first post here and i don't know if its in the right section.

    first of all forgive my poor english.
    and now the problem. i cant sign in to my yahoo account
    i remember my id and password but the webpage asks me
    to answer my safety question and i don't remember the answer

    please help me what can i do?

    (the problem is i have stored my IRS webcode in my yahoo account
    and i need it realy quik)

    thank you for your time
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Try logging in from a computer that yahoo may recognize. If you are able to get in that way, change your secret question to something you will remember.
     

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