help I think my account has been hacked

Discussion in 'Help Desk' started by sweettall1, Feb 6, 2011.

  1. sweettall1

    sweettall1 New Email

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    I can't get into my hotmail account.I can get to the login page and enter my login info then it goes to a blank page and says waiting for live.com and then it says done with nothing... I did somehow go in and change my password(have no idea how I did that) and I still can't get into it.. We have a desktop and laptop and I can't get on either of them.But I haved a iphone and use safarri and can get on..What's the deal? I do have norton on both computers and have done a scan. Please help me I would just get another email but I really need this one as I have lost my father and there are stuff on my account that he had sent me and I don't want to lose anything I had from him.. Your help would be greatly appreciated.. Thanks:thanks:
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. sweettall1

    sweettall1 New Email

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    I have alot of people telling me that I am sending them some weird things like viagra stuff so that is why I think something happened to my account. And why would software all of the sudden be the promblem? Does that kind of thing just happen by itself?
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Ah, yes, that sounds like a spammer got control of your account.

    Try using the steps in the second link to get back your email account.
     

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