Friend with Hotmail.com account does not receive my emails. Why?

Discussion in 'Help Desk' started by brd, Jul 15, 2016.

  1. brd

    brd New Email

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    A friend who has a hotmail.com account does not receive any of my messages and I do not see a rejection. How can we/he resolve this problem. Any help would be most gratefully received.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Are you using a free email account? Do you have your own email server?

    This is a common problem when trying to send to Hotmail using an outgoing mail server IP address that has a bad email reputation.

    If you post the full email headers from an email send from that account sent to somewhere else, such as a test Gmail account, we'll be able to help tell you if that's the problem.
     

  3. brd

    brd New Email

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    My email address is an ....@fslife.co.uk account. Others having the ...hotmail.com account do receive my emails. which typically are addressed to 32 members . egards/brd
     

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