Email on my iPhone 5

Discussion in 'Email Program Setup and Configuration' started by jonwood, Feb 26, 2014.

  1. jonwood

    jonwood New Email

    Joined:
    Feb 26, 2014
    Messages:
    3
    Likes Received:
    0
    my default email address that i send email from on my iPhone is upnorthimages@hotmail.com and is my only email account on my phone, BUT when i do send email from my phone, it sends from an old disabled account jaka2006@charter.net and my recipients say that it keeps getting rejected or something, can you help me fix this issue please?
     


  2. seedy

    seedy Valued Member

    Joined:
    Jul 4, 2012
    Messages:
    51
    Likes Received:
    0
    On the iPhone 5;
    Click Settings > Mail > 'account name' (eg: xxx@hotmail.com)
    Click on the Account email address and check that the Outgoing Mail (SMTP) Server is the correct server (hotmail / live / outlook) for your new email address.

    It sounds like your Outgoing server may still be set to the details for your old account.
     

  3. jonwood

    jonwood New Email

    Joined:
    Feb 26, 2014
    Messages:
    3
    Likes Received:
    0
    I am sorry but i can't find my smtp on my iPhone 5 I've looked everywhere
     
  4. seedy

    seedy Valued Member

    Joined:
    Jul 4, 2012
    Messages:
    51
    Likes Received:
    0
    No problem, I'll describe it in a bit more detail.

    (if your email was 'fu@email.com' and the name for that account is 'FU'), you would go to:

    • Settings
    • Mail, Contacts, Calendars
    • FU Mail
    • Account fu@mail.com
    • OUTGIONG MAIL SERVER
      SMTP
      mail.email.com (down the bottom)
      • PRIMARY SERVER
        mail.email.com On >
    If your PRIMARY SERVER does not sat Hotmail (probably says 'something@charter.net') then:

    Click on the Hotmail server in the list below your 'charter.net' server and on the next page click the slide switch next to 'SERVER' to turn that server on.

    Then:
    Click 'Done'.
    Click 'Account'.
    Click 'Done'.
    Click 'Mail' then 'Settings' to come out of that menu.

    Hope that helps.
     
  5. jonwood

    jonwood New Email

    Joined:
    Feb 26, 2014
    Messages:
    3
    Likes Received:
    0
    when i click on "mail, contacts, calendars", it goes to accounts and i have iCloud, hotmail or add account to choose from, when i choose hotmail it says outlook, and account with my upnorthimages email, i choose that and then my options are email, password and description and advanced settings, advanced settings shows mewhere to move discarded messages ands/mime and thats it no outgoing mail or anything like it
     
  6. seedy

    seedy Valued Member

    Joined:
    Jul 4, 2012
    Messages:
    51
    Likes Received:
    0
    Ok, I'm surprised Outgoing is not there but I guess it's possible if you have no other accounts added.

    Have you tried removing the account altogether and setting it up again? Hotmail is a (mainly) automatic process via iOS so should be pretty simple to do.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...