deactivate hotmail account

Discussion in 'Help Desk' started by marie, Mar 10, 2012.

  1. marie

    marie New Email

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    i need to deactivate my hotmail account but i keep getting this error . " One or more paid services or a Microsoft Points account is linked to your account. To close this account, make sure each service is canceled and your Microsoft Points account is closed." I have nothing linked to my email and checked everything and nothing will work
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi marie,

    Do you have a xbox? Lots of people use their Hotmail account for their xbox live login. Check xbox.com

    :welcome: to Email Questions!
     

  3. marie

    marie New Email

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    thanks for the reply, however no i don't have xbox .. i don't have any programs, accounts, links set up with my email address. It's so weird, and annoying that i cant delete it
     

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