cant access my hotmail account

Discussion in 'Help Desk' started by karlaj29, Jan 3, 2011.

  1. karlaj29

    karlaj29 New Email

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    I cant remember my password or secret question and have no other email address, i am unable to log in to my hotmail account. This has only happened today, it was ok yesterday. I really need it. Can you help me please, i have tried everything that hotmail said to do but nothing has helped
     
  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. karlaj29

    karlaj29 New Email

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    I have looked at this and tried all of it, but nothing is helping. I don't know what else to do. I was able to access it at 2am this morning then at 7pm i haven't been able to.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    If you did not have your password reset / alternate email address information configured and you forgot your password (or got hacked/phished) it might not be possible to get back your account. If you think someone else has access to your account I'd try this link - http://windowslivehelp.com/passwordreset.aspx -- The process can take a couple days but it is going to be your best bet at getting back your Hotmail account.
     

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