cannot connect to real signout.live

Discussion in 'Help Desk' started by olga, Apr 26, 2014.

  1. olga

    olga New Email

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    Does anyone knows how i can sign out from hotmail account? I am getting the following message:cannot connect to real signout.live in chrome and just can't sign out. I already deleted cooks and clean up the cachet with photos etc..
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. dgp1939

    dgp1939 New Email

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    Hello, Olga,

    The problem I have with it is that the link from the outlook.com signout box is coded to go to:

    https://login.live.com/logout.srf?c...out.mvc?service=Live.Mail&mkt=en-us&mkt=en-us

    That results in me being sent to https://signout.live.com/content/dam/imp/surfaces/mail_signout/v7/mail/en-us.html (https is crossed out)

    After I get mis-directed I simply go to my address bar at the top of the screen and highlight, then delete the crossed-out https. Then press ENTER.

    That results in my being properly re-directed to MSN.com

    That's where it should go in the first place.

    Looks like one of two causes:

    Microsoft changed where the signout page should be and kept it to themselves.

    or:

    All of the email providers have their logout boxes miscoded.

    :hammer:
     

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