ATT/Yahoo inbox problems

Discussion in 'Help Desk' started by johntshannon, Jan 10, 2010.

  1. johntshannon

    johntshannon New Email

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    My inbox has been emptied. What happened? Can I retrieve these messages?

    OS is XP and browser IE. Thanks.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Do you use webmail or a program on your computer to access your email?

    -Raymond
     

  3. johntshannon

    johntshannon New Email

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    Thanks Raymond. As you can see, I am new to this site! I use web mail.
     
  4. johntshannon

    johntshannon New Email

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    Sorry not Raymond. Thanks Pop!
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    Have you checked your trash folder? Do you ever use a pop email program to check your email? It's possible that this is a temporary Yahoo glitch and the emails will reappear. It also makes sense to change your password and your security questions and answers to make sure that no one else has access to you email account.

    -Raymond
     

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