Hi Ken,
The description provided to you along with the error message is along the lines of first level troubleshooting.
What email account are you downloading with Windows Live Mail? An ISP account? A free web account?
Is it pop or imap? Is the problem with getting new mail, sending mail, or both?
Do you have a lot of email stored on the server?
What virus software is on your computer? Is it configured to scan your email traffic?
Also, getting your software up to date with filehippo.com can fix a lot of general problems too.
to Email Questions!