Hello
My wife Madeleine has MozBackup on her 2 Laptops (running Windows 7) for backing up Thunderbird. It works perfectly on one computer and won't work on the other. I have uninstalled it and reinstalled it several times and everything goes well until I try to do a back up of the emails. MozBackup goes through the motions until I tell it to backup the emails. After a few seconds it comes back saying: "Zip file could not be opened." And then on the next screen: "Backup''s file is not valid. Backup has failed."
I have no idea what Zip file it's referring to or where the backup''s file is.
Does anyone have any suggestions how to resolve this problem, please?
Regards
trader