So, what does this mean? You confirmed that there is a problem but you didn't offer any solution. Does it mean that Hotmail has written off all mail.com accounts forever? Does it mean that I need to write everyone using hotmail and tell them to change to another server so that I can use mail.com? Does it mean I need to write mail.com and tell them to settle their differences with hotmail so that I can use their service? I'm not trying to be smart, I just need more information from you. Thanks.